FAQ
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About Us
How long has LA Solar Group been in business?
LA Solar Group has around 15 years of experience in solar and battery installations
Is LA Solar Group fully licensed to install solar systems in California?
Yes. We are CSLB C-10 (Electrical), C-39 (Roofing), C-46 (Solar) licensed and Electronics Technicians Association (ETA) certified.
What areas in the USA do you serve?
We serve in California, Nevada, Texas and Hawaii.
Do you offer free consultations?
Yes, we provide free, no-obligation consultations to assess your solar needs.
What makes LA Solar Group different from other solar installers?
LA Solar Group distinguishes itself through a commitment to excellence that extends beyond standard installation practices. We are deeply invested in maximizing our clients' solar investment. Our team possesses specialized expertise in navigating California's intricate incentive programs, such as the Self-Generation Incentive Program (SGIP), ensuring you capitalize on every available opportunity. We exclusively offer our proprietary LASG 450 solar panels, engineered for superior performance and longevity, and are certified installers of Tesla Powerwall systems, providing comprehensive energy storage solutions.
Do you have customer testimonials or reviews?
Yes, you can find customer testimonials on Yelp or Google Reviews.
What does the free consultation provide?
Our free consultation includes an evaluation of your energy usage, an estimated solar system size, potential cost savings, and financing options.
Can I do the consultation online or through emails?
Yes! We offer virtual consultations via phone, video call, or email for your convenience.
Will I be pressured to buy during the consultation?
Absolutely not. Our consultations are designed to provide you with information so you can make an informed decision without any pressure.
Technology
Is solar a proven technology?
Yes, solar is a well-established and reliable technology with decades of use.
What is the difference between polycrystalline and monocrystalline solar panels?
Monocrystalline panels are made from a single, high-purity silicon crystal, giving them a dark, uniform appearance and higher efficiency. Polycrystalline panels are made from multiple silicon fragments melted together, resulting in a blue, speckled look and slightly lower efficiency. Monocrystalline are generally more expensive, while polycrystallines are more affordable..
How long do solar panels typically last?
Most solar panels come with a 25-year performance warranty and can last even longer with proper maintenance.
What is the difference between a microinverter and a string inverter?
String Inverters: Think of this as one central box that converts the power from all your solar panels. It's generally less expensive. Microinverters: These are small converters attached to each solar panel. They can be better if you have shading issues.
What is DC or AC energy?
DC (Direct Current): This is electricity that flows in one direction, like from a battery. Solar panels produce DC electricity.
AC (Alternating Current): This is electricity that changes direction, and it's what powers most homes and businesses.
AC (Alternating Current): This is electricity that changes direction, and it's what powers most homes and businesses.
Residential Solar
How much can I save by switching to solar?
Savings vary depending on your energy consumption and system size, but many homeowners see significant reductions in their electricity bills. For a more detailed estimate, check out our residential solar savings page
How do I know if my roof is suitable for solar panels?
We conduct a thorough assessment of your roof's condition, orientation, and shading to determine its suitability. Learn more about our roof assessment process on our roofing information page
What is the process of getting solar installed on my home?
The process typically involves consultation, design, permitting, installation, and inspection. See a step-by-step breakdown of our installation process on our residential installation page
Do you handle the permitting process?
Yes, we handle all necessary permits and paperwork for your solar installation.
What financing options are available for residential solar?
We offer various financing options, including loans, leases, and power purchase agreements (PPAs). Explore our financing options in detail on our financing page
What warranties do you offer on residential solar installations?
We provide comprehensive warranties on both the solar panels and the installation workmanship. View our warranty details on our warranty page
Commercial Solar
What are the benefits of commercial solar for my business?
Commercial solar can significantly reduce operating costs, increase property value, and demonstrate your commitment to sustainability. Discover more benefits on our commercial solar page
Do you offer customized solar solutions for businesses?
Yes, we design and install customized solar solutions tailored to the specific energy needs of your business.
What incentives are available for commercial solar installations?
Businesses may be eligible for federal tax credits, state rebates, and other incentives. Learn about the incentives available in California on our commercial solar page
How quickly can I expect a return on investment (ROI) from a commercial solar system?
The ROI depends on various factors, but many businesses see a return within 5-7 years. Calculate your potential ROI with our commercial ROI calculator
Do you offer solar maintenance and monitoring for commercial systems?
Yes, we provide ongoing maintenance and monitoring to ensure your system operates at peak performance.
Can I integrate battery storage with my commercial solar system?
Absolutely, battery storage enhances reliability and allows you to use stored energy during peak demand or power outages.
Maintenance and Service
What maintenance is required for solar panels?
Solar panels typically require minimal maintenance, such as occasional cleaning. Learn more about solar panel maintenance on our maintenance pag
Do you offer solar panel cleaning services?
Yes, we offer professional solar panel cleaning services to maintain optimal performance. Schedule the service from our online store.
What should I do if my solar system isn't working properly?
Contact us immediately, and we will troubleshoot the issue and provide prompt service. Schedule the service from our online store.
Do you offer system monitoring?
Yes, we offer remote monitoring to track your system's performance and identify any potential issues.
Incentives
What solar incentives are available in California?
California offers a variety of incentives to make solar more affordable, including state programs like SGIP and NEM, as well as federal tax credits.
What is the Self-Generation Incentive Program (SGIP)?
The SGIP is a California-wide program that provides rebates for installing energy storage systems, like batteries, alongside your solar system. It aims to support grid stability and encourage clean energy storage. Learn more about SGIP eligibility and how we can help you apply on our SGIP page
What is Net Energy Metering (NEM 2.0)?
NEM 2.0 is a billing arrangement that allows solar customers to receive credits for excess solar energy sent back to the grid. These credits offset their electricity usage, reducing their bills. Find out if you qualify for NEM 2.0 and its benefits on our NEM 2.0 page
What is Net Energy Metering (NEM 3.0)?
NEM 3.0 is the newer version of Net Energy Metering in California. It has changed the way solar customers are compensated for the energy they send back to the grid. It is important to understand the differences between NEM 2.0 and NEM 3.0. Learn more about NEM 3.0 and how it impacts solar customers on our NEM 3.0 page
What is the Federal Tax Credit (FTC) for solar?
The Federal Tax Credit (FTC), also known as the Investment Tax Credit (ITC), allows homeowners and businesses to deduct a percentage of the cost of installing a solar energy system from their federal taxes.
Will I be on NEM 2 or NEM 3?
In California, NEM 2.0 is no longer available for new solar customers. The transition to NEM 3.0 has occurred. If you applied to interconnect your solar system prior to the NEM 3.0 deadline, you may still be grandfathered into NEM 2.0. However, all new solar applications are now subject to NEM 3.0 rules. To determine your specific NEM status and understand how it impacts your solar investment, please contact us for a personalized consultation.
Am I guaranteed to get the Federal Tax Credit (FTC)?
While most solar installations qualify for the FTC, eligibility depends on meeting federal requirements. Consult with a tax professional to confirm your specific eligibility.
Can I apply for SGIP if I am in a fire zone?
Yes, if you live in a Tier 2 or Tier 3 High Fire Threat District (HFTD) in California, you may be eligible for the SGIP Equity Resiliency incentives, which provide increased rebates. In addition, you may need to meet one of the following criteria: be a Medical Baseline customer, meet low-income specifications and have an electric well pump, or have Life Support noted on your utility account. Check our dedicated SGIP page [link to SGIP page] for detailed requirements and eligibility information.
Solar Installation Process
Can I cancel the contract after I sign it?
Yes, California law provides a cooling-off period for solar contracts, allowing you to cancel within a certain timeframe. Check your agreement for specific details.
Do I need to be home for a site survey?
Yes, in most cases, someone needs to be home to provide access to the property and electrical panel.
What is evaluated during the site evaluation?
Our team assesses roof condition, shading, electrical panel capacity, and available space for the solar system.
What happens after a site visit?
After the site evaluation, we finalize the system design, obtain permits, and schedule installation.
Do you handle HOA paperwork?
Yes, we assist with submitting the necessary paperwork to your homeowners' association.
What if I have unpermitted structures?
Unpermitted structures can impact your solar installation. We recommend resolving permit issues before proceeding.
What if I need a reroof before solar?
We recommend replacing the roof before installing solar to avoid additional costs later. We can assist with reroofing services.
What if I need a reroof after several years of having solar panels?
Your solar panels can be removed and reinstalled, but this involves additional costs. It’s best to assess your roof’s condition before installation.
What if I need a main electrical panel upgrade?
If your current panel cannot handle the additional load, an upgrade will be necessary. We will evaluate this during the site survey.
What is a smart main panel?
A smart main panel helps optimize energy use, allows remote monitoring, and ensures better energy efficiency when paired with solar and battery storage.
Do you do main panel upgrades?
Yes, we offer main panel upgrade services if needed for your solar installation.
Does anyone need to be home for inspection?
Yes, someone should be present to provide access for city inspectors.
What is the city inspection for?
The inspection ensures that the system complies with building and electrical codes before it is activated.
What is interconnection?
Interconnection is the process of connecting your solar system to the electrical grid. Once approved by the utility company, you can start receiving energy credits for excess solar power.
Incentives
What solar incentives are available in California?
California offers a variety of incentives to make solar more affordable, including state programs like SGIP and NEM, as well as federal tax credits.
What is the Self-Generation Incentive Program (SGIP)?
The SGIP is a California-wide program that provides rebates for installing energy storage systems, like batteries, alongside your solar system. It aims to support grid stability and encourage clean energy storage. Learn more about SGIP eligibility and how we can help you apply on our SGIP page
What is Net Energy Metering (NEM 2.0)?
NEM 2.0 is a billing arrangement that allows solar customers to receive credits for excess solar energy sent back to the grid. These credits offset their electricity usage, reducing their bills. Find out if you qualify for NEM 2.0 and its benefits on our NEM 2.0 page
What is Net Energy Metering (NEM 3.0)?
NEM 3.0 is the newer version of Net Energy Metering in California. It has changed the way solar customers are compensated for the energy they send back to the grid. It is important to understand the differences between NEM 2.0 and NEM 3.0. Learn more about NEM 3.0 and how it impacts solar customers on our NEM 3.0 page
What is the Federal Tax Credit (FTC) for solar?
The Federal Tax Credit (FTC), also known as the Investment Tax Credit (ITC), allows homeowners and businesses to deduct a percentage of the cost of installing a solar energy system from their federal taxes.
Will I be on NEM 2 or NEM 3?
In California, NEM 2.0 is no longer available for new solar customers. The transition to NEM 3.0 has occurred. If you applied to interconnect your solar system prior to the NEM 3.0 deadline, you may still be grandfathered into NEM 2.0. However, all new solar applications are now subject to NEM 3.0 rules. To determine your specific NEM status and understand how it impacts your solar investment, please contact us for a personalized consultation.
Am I guaranteed to get the Federal Tax Credit (FTC)?
While most solar installations qualify for the FTC, eligibility depends on meeting federal requirements. Consult with a tax professional to confirm your specific eligibility.
Can I apply for SGIP if I am in a fire zone?
Yes, if you live in a Tier 2 or Tier 3 High Fire Threat District (HFTD) in California, you may be eligible for the SGIP Equity Resiliency incentives, which provide increased rebates. In addition, you may need to meet one of the following criteria: be a Medical Baseline customer, meet low-income specifications and have an electric well pump, or have Life Support noted on your utility account. Check our dedicated SGIP page [link to SGIP page] for detailed requirements and eligibility information.
